SOE IT Support - School of Education

The Instructional Technology Support team is here to help—whether you’re looking to checkout and reserve equipment, or to learn more about programs specific to SOE, you’ve found the right place! Click below to learn more about some of our most frequently requested support services. If you have any questions about what types of support are offered, please feel free to reach out to a member of the SOE Instructional Technology Support team.

+Computer Lab Reservations

In the School of Education (SOE), the office of Instructional Technology Support, has three computer labs available to be reserved, two equipped with Dell computers and one with Macs. SOE faculty and staff members may reserve the campus computer labs for activities or programs that are officially sponsored by a UNC Greensboro entity. To Learn more about this resource, please review the SOE Computer Lab reservation webpage.

+ Video Conference Equipment Reservations

+ Laptop Cart Reservation

The School of Education (SOE), office of Instructional Technology Support, manages two laptop carts with a total of 60 Dell laptops, 30 per cart. These laptop carts are for use throughout the School of Education building. This equipment is intended for us by SOE faculty and staff only. We do our best to meet all requests. To Learn more about this resource, please review the Laptop Cart reservation webpage.

+ Mursion

Located on the third floor of the School of Education building, the SOE Mursion Lab, is a virtual training simulator that delivers simulated learning experiences, using virtual reality technologies to situate the learner in the real-world context of the skill he or she seeks to master. The SOE Mursion Lab gives teacher candidates the opportunity to practice interacting with “students” who listen and respond to their instruction. Students are able to take strategies practiced in the Mursion Lab to their internships in classrooms and real-world experiences. Mursion’s immersive simulations challenge learners in ways that no other training modality can. For additional information or to discuss how Mursion can work with your curriculum, contact Tracey Patterson.

+ Taskstream

Taskstream is a web-based electronic portfolio and assessment management application. It provides students with a means to showcase their work and submit work to faculty for evaluation. All education majors are required compile licensure requirements and submit via Taskstream. The e-Portfolio can be shared with anyone and published on the web. Visit TaskStream to log in. Contact Sandra Bates-Hart with any questions. To learn more about this resource please review the Taskstream Support webpage.

Classroom Support

UNC Greensboro Information Technology Services (ITS) provides classroom technologies support to foster the synergy of technology, pedagogy, and the learning space. Press the help button at the instructor station to receive in classroom support, you will be connected to a member of ITS so that they can assist you at the moment that a problem is experienced in the classroom. Learn more about classroom support through ITS by reviewing their Classroom Technology – Support webpage.

Technical Support

If you are having trouble with your School of Education (SOE) issued hardware (desktop, laptop, tablet, or other devices) software (Atlas TI, SPSS), connectivity issues, etc., please email soe-tech-l@uncg.edu.This is your quickest way to receive assistance as these tickets will be routed to the Technology Analyst for the School of Education. Make sure that you provide as much information as possible with your request in order to assist in a timely response.